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Showing posts from November, 2016

Cataract Surgery - Now or Later?

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My mother, who is 83 years old, has been struggling with the decision whether to have cataract surgery sooner or later. The task of educating her on reasons for or against has fallen to me because the ophthalmologists she has seen have taken the time to diagnose her cataracts and ask her if she wants to have the surgery now , but have not given her the information she needs to make an informed choice. So we had a telephone conference (she lives in another city), in which I shared with her the following points. According to The American Academy of Ophthalmology (https://www.aao.org), lots of elderly people have cataracts. Various sources list 50% or more of the senior population having cataracts, with smoking, diabetes, and high UV exposure being risk factors. According to https://www.ncbi.nlm.nih.gov/pmc/articles/PMC1120237/, there are some questions on whether cataract surgery should be performed in those aged 85 years and over, and some reasons for caution are given. Basically, t

Probiotics as Prophylactics to Prevent a Sore Throat From Developing Into a Cold or Flu

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As the autumn temperatures drop, sore throats and that achy feeling warn you that if you don't head the viruses off quickly, you're in for a few sick days. Basically, your immune system is warning you of an oncoming cold or flu. What can you do for prevention? I used to subscribe to various "throat sterilization" tactics to ward off a cold-weather virus. This would involve gargling saltwater, drinking a glass of scotch, or having some variety of hot tea. The success rate varied. I have since learned that alcohol, while pleasant, further weakens my immune system, and gargling saltwater helps a bit when a sore throat gets bad. Spice tea helps, but it doesn't boost my immune system quite enough. What has been working well these days involves pitting microbe against microbe, or at the very least, giving my immune system a bit of emergency-response training. The enemy of my enemy is my friend . When I feel like I'm catching something, I take a few probio

Botox Inhibits Facial Mirroring, Empathy

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Neuroscience explains how botox injections not only relax your face, but change the way you respond to other people's emotions. In order to empathize with the feelings of others, you unconsciously mirror another person's facial expressions, which causes your brain to register the reflected emotions. If your muscles have been paralyzed with botox, these pathways to empathy won't work. That's not to say that you'll lose all your empathy, because there are other neurological mechanisms at work, but it's something to consider if you want to try botox for social reasons. You can watch the relevant segment of The Brain series with David Eagleman on YouTube... https://www.youtube.com/watch?v=H6Tabh2Z5PI There are many arguments for and against getting botox, including photos of people who look either better or worse following botox treatments, and stories of people who claimed that botox either helped them or harmed them. My point is simply that if your j

Direct Energy Needs to Work on Customer Service

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Just a few days after my interest in a utilities consumer advocate position, my 83-year-old mother called me about a problem she had with Direct Energy in Edmonton. Direct Energy promises "comfort with every call." My mother called them because they sent her cheques refunding her utilities payments. She endured a long wait on the telephone before speaking to someone. Then that someone treated her like she had her head on backwards (my mother, an immigrant, has a strong accent), promised to call her back, and didn't. After mom started getting calls from Direct Energy threatening to cut off her utilities for non-payment, she enlisted my brother's help in solving the problem. Turns out, her account number had changed because of the expiry of her competitive energy service plan, and her account had reverted to a plan with her regulated energy service provider. Mom pays by ATM, and doesn't include a payment stub anymore because the ATM is set up for accoun

Navigating Consumer Choices for Utilities in Alberta

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When it comes to utility shopping, I feel overwhelmed. Where to start? As a responsible energy consumer, I know that my choices matter. That's why our family upgraded the insulation in our home, and installed a more efficient furnace, water heater, and refrigerator. That's why we use new CFL (compact fluorescent) light bulbs. It should be easy to shop for a retailer of green energy, right? The list of competitive Alberta energy retailers on http://ucahelps.alberta.ca/retailers.aspx is certainly impressive. Depending on where you live in the province, you probably only have one choice for a regulated energy retailer, but there are 32 competitive energy retailers to potentially choose from! If price were your highest priority, there is a nifty cost comparison tool... just dig out a recent bill, enter your site ID from the top of the report, enter your electrical consumption by month and kilowatt hours (kWh) and your gas consumption by month and gigajoules (GJ). You